The account was set up as an imap email account. It had been working fine since I changed the server settings a year ago as requested by AOL for security reasons.
I am using Outlook 2019 on a Windows 10 HP Laptop. As of Tuesday, Jan 18th, my email via AOL.com stopped working. All the settings are correct per the AOL page but it.
They use an email client (windows live mail) and it stopped working a few weeks ago.
If you were using the Outlook app, then it suddenly stop syncing your emails and found out that you can still send and receive emails online then you must need to create an " App password" from your AOL/Verizon account online and use it as a password to reconfigure the account in Outlook app. AOL email with Verizon domain on Outlook 2019 - stopped working. Does anyone have a email and use an email client (Outlook, Thunderbird etc) I'm trying to help out my parents that have an email address from before Frontier bought out Verizon Fios. If ever you're using an Outlook app, what version and edition of Outlook are you using? Please follow the screenshot I have provided below. We would like to clarify if you're accessing your Verizon account through the Outlook app or Outlook for Web? because you mentioned " " and is the online version of Outlook which no longer support connected accounts however in Outlook app it does support multiple accounts.Ĭan you access your emails online? ( webmail) Now for us to better assist you on this matter I need to ask the following: You would now use either, AOL email settings.
There has to be something that needs to be changed, like the port or 'incoming' or SMTP' or something but I cant get any customer support from Verrizon and I really want to be able to use Thunderbird. We understand that this situation is difficult and it might be affecting your business let’s work on this together as team to get to the bottom of this. Verizon shut down their email access a while back. Since Verizon switched to AOL I cant access my email with Thunderbird. Thank you for bringing this to our attention and we appreciate your time posting your Office concern here in Microsoft Community Forum.